Terms of Service
Effective August 18, 2026
These Terms of Service (“Terms”) govern your access to and use of Flo, an AI-native customer relationship management application (the “Service”) provided by Click & Flow, Inc. (“Click & Flow,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Use of the Service
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes. You agree not to misuse the Service, including by attempting to access it through unauthorized means, interfering with its operation, or using it in violation of applicable law.
Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to notify us promptly of any unauthorized use.
Third-party connections
The Service lets you connect third-party accounts, such as Google, to bring your email, calendar, and meeting activity into the Service. Your use of those third-party services is governed by their own terms, and our handling of data accessed through them is described in our Privacy Policy. You may disconnect any connected account at any time.
Customer data
As between you and us, you retain all rights to the data you or your organization submit to or make available through the Service (“Customer Data”). You grant us a limited license to host, process, and use Customer Data solely to provide and improve the Service and as described in our Privacy Policy.
Acceptable use
You agree not to:
- Use the Service to store or transmit unlawful, infringing, or harmful content;
- Reverse engineer, decompile, or attempt to derive the source code of the Service, except as permitted by law;
- Resell or provide the Service to third parties without our consent; or
- Circumvent or interfere with security features of the Service.
Intellectual property
The Service, including its software, design, and content (other than Customer Data), is owned by Click & Flow and its licensors and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or branding.
Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. AI-generated outputs may contain errors and should be reviewed before you rely on them.
Limitation of liability
To the maximum extent permitted by law, Click & Flow will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or related to your use of the Service. Our total liability for any claim arising out of these Terms will not exceed the amounts you paid us for the Service in the twelve months preceding the claim.
Termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or to comply with legal requirements. Upon termination, the rights granted to you under these Terms will end, and provisions that by their nature should survive will survive.
Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Contact us
Questions about these Terms can be sent to support@clickandflow.xyz.